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Privacy Policy

Privacy Policy - GDPR
Isla Chiquita Glamping Hotel collects personal data because you have chosen to use our services and / or because you provide them yourself. Below is an overview of the personal data that we process:

  • Name
  • Phone number
  • E-mail address
  • Other personal data that you actively provide through correspondence, chats, forms, etc.
  • Information about your navigation on our website

Special and / or sensitive personal data that we process:
Our website and / or services do not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or legal guardians. However, we are unable to verify if a visitor is older than 16. We encourage parents to be involved in the online activities of their children.  If you believe that we have collected personal information about a minor without this permission, please contact us at [email protected] to request deletion of this information.
Why we need data:
Isla Chiquita Glamping Hotel uses personal data for the following purposes:

  • Processing payments
  • Sending our relevant information and / or promotional materials.
  • To call you (if necessary) in the fulfilment of our services
  • To update you about changes to our services and products
  • Isla Chiquita Glamping Hotel and its marketing partners analyse your behavior on the website in order to improve our website’s functionality and to adapt our products and services to better suit your preferences.
  • Isla Chiquita Glamping Hotel also processes personal data whenever we are obligated to do so by law.

How long do we store data:
Isla Chiquita Glamping Hotel will only store your personal data to fulfill the purposes for which your data is collected. Our retention period is until you opt out of receiving information about our hotel and relevant promotions.  Clear opt-out instructions will be provided with every communication.

Share with others:
Isla Chiquita Glamping Hotel will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data per our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Isla Chiquita Glamping Hotel remains responsible for these operations.

Cookies
Cookies are small files that can be stored on the computer of a visitor to our website. Cookies facilitate the use of our site and help to recognize you at your next visit. Cookies can be used to use your create user profiles. They help us to better align the contents of our website with your needs. Our company’s cookies do not contain any information about you, but rather only a code which has no meaning outside of our online offerings. In addition, cookies cannot harm the website visitor’s computer system. Should you opt to not take advantage of cookies, you can disable and re-enable them by using the tools provided by your browser.

Use of Facebook Social Plugins
Our website may use social plugins (“plugins”) of the Facebook social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the phrase “Facebook Social Plugin”. Your browser establishes a direct connection with Facebook’s servers when you load one of our website pages that contains a plugin of this type. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website by the latter.
By integrating the plugin, Facebook receives information that you have accessed the relevant website in our online presence. If you are logged into Facebook, Facebook can store the visit your Facebook account. If you interact with the plugins, e.g. by pressing the “Like” button or leaving a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there.
Please refer to Facebook’s Data Policy for information regarding the purpose and scope of data collection as well as additional processing and use of this data by Facebook, as well as your associated rights in this respect and settings options you can use to protect your privacy. If you do not want Facebook to collect information about you visit to our website, you must log out of Facebook before visiting our website.

Use of Google Analytics for internet statistics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files stored on your computer and help analyse how you use this website. The information generated by the cookie about your use of this website is typically transmitted to and stored by Google on servers in the United States.
The Google tracking codes on this website employ the anonymizeip() function, which shortens IP addresses in order to prevent their direct association to particular individuals during processing. This applies within Member States of the European Union and in other contracting States to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

View, modify or delete data:
You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to [email protected] In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. We ask you to blacken your passport photo and citizen service number (BSN) in this copy. This is to protect your privacy Isla Chiquita Glamping Hotel will respond to your request as quickly as possible, but within four weeks.

Security:
Isla Chiquita Glamping Hotel takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or that there are indications of abuse, please contact [email protected]
Our right to modify this privacy policy
We reserve the right to modify this privacy statement without notice in accordance with applicable data protection laws.